AfterCare Plus FAQ

Welcome to our FAQ page.

Click on a question to view our answer.

If you can't find an answer to your question, please contact us.

Frequently Asked Questions
Q. Is aftercare available every school day? What about before-school care?

A. AfterCare Plus provides aftercare every school day until 6:00pm. At certain schools Early Care is available from 7:00am until school starts. To find out what services we provide at your school, create a parent account on our website and add your child's profile. You will then be provided a list of registration options customized for your child.

Q. What is the pricing structure for AfterCare Plus? Where is registration information?

A. Monthly, quarterly, and annual registration options are available. Pricing varies depending on our financial arrangements with the school. For general program information, click here. For the program flyer, pricing, and registration information customized for your child's school, log in to your account to view or download.

Click here to create a new parent account.

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Click here to to log in and register.

Q. Are drop-in days available?

A. Yes, drop-in days are available for all students at your child's school, even those not registered for AfterCare Plus or Early Care. Drop-in day packs (12 days) are also available to save you money. Register for drop-in days using your parent account. If you need to create an account with us, please click here, or to log in click here.

Q. Do you offer a sibling discount?

A. Yes, we do, and it applies to all siblings! Make sure to add all of your children to your parent account before registering for any of our programs, and our system will automatically credit your AfterCare Plus and Early Care registrations with an ongoing 10% sibling discount. We reserve the right to restrict eligibility for the sibling discount, remove it where not appropriate, or cancel it at our discretion.

Q. Does AfterCare Plus pricing include both aftercare and enrichment?

A. Yes it does! AfterCare Plus pricing includes quality aftercare, homework support, and a variety of free, engaging enrichment activities for every child, every school day. Sample activities include:

  • Grade-level themed activities
  • Creative design (arts and crafts)
  • LEGO designing and building
  • Table games and board games
  • Animation / video game creation
  • Chess instruction and challenges
  • Coding / robotics / electronics
  • Take-home projects and more!

Q. Is AfterCare Plus open to middle school students?

A. Yes, AfterCare Plus is a great destination for middle school students! Middle schoolers enrolled in our program benefit from their own social space, enhanced homework support, and activities appropriate for their grade level and interests.

Q. I need 3 days a week, but I'm not sure which days. Can I swap days every week?

A. Yes, with a registration of 1-4 days per week, you may swap weekly attendance days at any time and at no cost. From your account, click on your child’s current registration and select Change Attendance Days. Changes take effect immediately.

Q. Can I change the number of days my child will be attending aftercare each week?

A. You can increase the number of attendance days at any time, and you may decrease the number of days at the end of a month or quarter. Just let us know using our online contact form, and we will update your registration to meet your needs.

If you need to increase or decrease registration days during the current term (month, quarter, or annual), it's important to note that while you may cancel AfterCare Plus at any time and not be billed further, a reduction in days effective during the current term is not eligible for a credit or refund. Additionally, for annual registrations, decreasing the number of days will convert your entire registration to quarterly at then current pricing (you will lose any promotional discounts, in addition to the deeply discounted annual pricing). This is because we must allocate resources (staff, hands-on project materials, etc.) based on projected enrollment, and these costs can get expensive.

If you are experiencing a hardship or have special circumstances, just let us know and we will do what we can to help. We want to be a partner in your child's education.

Q. How do we contact AfterCare Plus?

A. Use your child's Day Planner (available in your parent account) to let us know about OST classes, appointments, personal tasks, non-attendance days, etc. Our automated system efficiently alerts our staff about Day Planner scheduling items, helping us to accommodate your special circumstances and requests!

We're also available every school day at your child's school until 6:00pm. Phone numbers for you to use are listed on the program flyers available in your parent account, and you can also contact us at any time using our online contact form.

Q. When will after-school elective registration open?

A. Elective information for the new school year will be available in late July. Log in to your parent account for elective details. Promotional discounts of 10% to 50% apply to 21st Century Kids elective programs for all registered AfterCare Plus students.

Q. Is AfterCare Plus hiring?

A. Yes, we are! Click here to visit our employment page.

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